Avista Website Strategy & Redesign
Over the last five years, I have worked with Avista to provide strategic guidance, research, and usability testing throughout the lifecycle of their website redesign effort. Avista is an energy …
Understand the needs and goals of your end users. User Research provides context that is critical to creating user-friendly products.
User-centered design considers the needs of users at every step, from low-fidelity prototypes to visual design of interfaces and interactions.
Discover issues that are preventing users from understanding or successfully using your product. Make improvements and test again.
Do people understand it and can they use it? These are the questions I help companies answer about their websites, apps, and software. I am equal parts usability researcher and UX designer and enjoy working with diverse teams to solve complex problems in simple and engaging ways.
Expertise in conducting and managing a variety of user research methods and working with multi-disciplinary teams to translate complex processes and workflows into usable products.
Specialties include: prototyping & interactive design, information architecture, usability testing, user research, heuristic evaluation, UX design.
Proven track-record of influencing measurable UX improvements.
Relevant Experince: 20+ years of experience in visual design, branding, and marketing. Understanding of web design and development using a variety of tools and languages.
Over the last five years, I have worked with Avista to provide strategic guidance, research, and usability testing throughout the lifecycle of their website redesign effort. Avista is an energy …
In 2015, Scientific Technologies Corporation (STC) was awarded funding from the Centers for Disease Control and Prevention (CDC) to redesign its Vaccine Order Management System. As part of this 2-year-long …