Over the last five years, I have worked with Avista to provide strategic guidance, research, and usability testing throughout the lifecycle of their website redesign effort. Avista is an energy …
Understand the needs and goals of your end users. User Research provides context that is critical to creating user-friendly products.
User Experience Design
User-centered design considers the needs of users at every step, from low-fidelity prototypes to visual design of interfaces and interactions.
Discover issues that are preventing users from understanding or successfully using your product. Make improvements and test again.