Tine Reese

Usability Researcher, UX Designer & Creative Problem Solver

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Services

User Research

Understand the needs and goals of your end users. User Research provides context that is critical to creating user-friendly products.

User Experience Design

User-centered design considers the needs of users at every step, from low-fidelity prototypes to visual design of interfaces and interactions.

Usability Testing

Discover issues that are preventing users from understanding or successfully using your product. Make improvements and test again.

Work Experience

Do people understand it and can they use it? These are the questions I help companies answer about their websites, apps, and software. I am equal parts usability researcher and UX designer and enjoy working with diverse teams to solve complex problems in simple and engaging ways.

Expertise in conducting and managing a variety of user research methods and working with multi-disciplinary teams to translate complex processes and workflows into usable products.

Specialties include: prototyping & interactive design, information architecture, usability testing, user research, heuristic evaluation, UX design.

Proven track-record of influencing measurable UX improvements.

Relevant Experince: 20+ years of experience in visual design, branding, and marketing. Understanding of web design and development using a variety of tools and languages.

Sr. UX Researcher & Strategist

JEB Commerce, Coeur d’Alene, ID, 2015–Present

  • Conducted a variety of user experience research activities for clients in the software, medical, and utilities sectors.
  • Worked with multi-disciplinary teams to create prototypes and designs for complex software, ensuring UX improvements are implemented in the product.
  • Mentored and managed junior researchers

Director of User Experience

Sixth Man Marketing, Spokane, WA, 2010–2015

  • Managed the UX team and created the vision for UX strategy, research, testing, and reporting
  • Led multi­-step usability testing projects for clients in the banking, medical, and utilities sectors
  • Conducted usability audits and provided design recommendations on clients’ user interfaces
  • Managed the design and development of rapid prototyping and interactive designs for usability testing projects
  • Consulted clients on short- and long-term strategies for online marketing efforts, including: website development, website governance and
    management, usability and conversion testing, content development, information architecture, and technology review.

Founding Partner & Creative Director

Mission Minded, San Francisco, CA, 2001–2008

  • Co-Founded a marketing an d branding firm that works exclusively with nonprofit organizations and foundations.
  • Hired and managed the creative team of visual designers, writers, and developers
  • Created the company’s visual standards
  • Managed projects end-to-end, including: proposals and contracts, client communications, schedules, presentations, written reports, quality control, testing, delivery of projects, and post mortem project reviews
  • Bid out, managed, and QC’d printing for client projects

Sr. Graphic Designer

Words Pictures Ideas, San Francisco, CA, 2000–2001

  • Designed identities, print collateral, and websites for clients in the government, healthcare, and education sectors
  • Managed projects and oversaw the work of junior design staff

Graphic Designer

Coleman Design Group, Washington, DC, 1997–2000

  • Designed identities, print collateral, and trade show exhibits for clients in the government, corporate, and education sectors

Projects

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